Gravic Group KAM & Sales Manager

Job Overview

Drive and develop sales performance by providing strategic management of key accounts and supervising the sales team (KAM + Sales Reps). Responsible for revenue and margin growth and customer loyalty, he/she defines the development strategy in close collaboration with the Sales & Marketing Group Director and ensures its operational implementation.

Key Objectives

  • Team Managament and Development
  • Growth turnover and margin
  • Retention rate and satisfaction of key customers
  • Development of new strategic accounts and segments
  • Improvement in the conversion rate from quotes to orders
  • Efficency of the KAM/Sales team (cost management and Improvement)

Key Responsibilities

1. Management and Leadership

  • Supervise, motivate, and support the internaional sales team (KAM + Sales Reps)
  • Set clear objectives and monitor their achievement
  • Support teams in the field
  • Develop the team’s skills (coaching, training, feedback)

2. Sales Growth and Strategy

  • Work closely with the Sales & Marketing Director to:
    • Define the annual sales action plan in line with the company’s strategy
    • Translate the overall strategy into concrete operational actions
    • Ensure consistency between marketing and sales
    • Identify areas for improvement in the customer experience
    • Participate in defining new offers/solutions
  • Identify new markets, segments, and growth drivers
  • Monitor the competition and market developments

3. Key Account Support

  • Define and implement a key account strategy.
  • Negotiate framework agreements and complex contracts.
  • Build lasting relationships with key clients and identify new opportunities

4. Performance Monitoring / Reporting

  • Track and measure the performance of accounts, ensuring that service levels meet or exceed expectations.
  • Establish relevant KPIs and ensure regular reporting to management.
  • Optimize sales processes (CERM, prospecting, offers, visit report, follow-up).

Knowledge / skills / profil

Training / Experiences:

  • Master’s degree in business, marketing, engineering, or equivalent (business school/engineering school/university).
  • Minimum of 7 to 10 years of B2B sales experience (in industry or a related sector).
  • Proven experience in managing complex international key accounts and sales teams, in business and people manegement too.
  • Experience in negotiating strategic contracts and long sales cycles

Hard skills

  • Strategic vision and business acumen
  • Project management: coordination of internal and external actions, meeting deadlines and commitments.
  • Natural leadership, ability to unite and motivate a team
  • Excellent negotiation and closing skills; Proficiency in B2B sales techniques: long sales cycle, complex negotiation, solution selling
  • Financial and commercial analysis: ability to read a customer P&L, calculate margins, ROI, etc.
  • Strong results orientation and customer focus
  • Proficiency in CRM, analysis, and reporting tools
  • Good level of English and French

Soft skills

  • Strategic vision and business acumen
  • Ability to persuade, influence, and build trust.
  • Analytical mind and quick decision-making.
  • Rigorous, organized, and autonomous.
  • Building culture of trust
  • Empathic Leadership and team development
  • Strong collaboratuon and relationship building
  • Strong customer focus: service-oriented, active listening, ability to understand customer issues.
  • Negotiation and diplomacy: ability to manage complex discussions with a variety of stakeholders.
  • Cross-functional leadership: ability to mobilize internal teams (technical, production, quality) around customer needs.
  • Clear and impactful communication: both written and oral, in English.

What we offer

  • A stable international company with continuous development opportunities
  • Exciting work environment in a growing business sector
  • A young and innovative team

Please send your application to [email protected].

Apply now

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